LA BELLE ETOILE HOTEL BOOKING CONDITIONS AND CANCELLATION

Terms and conditions

Flexible rate: No payment is required while booking. A deposit of 50% will be charged 14 days before arrival. The balance will be paid 3 days before arrival.
Non-Refundable rate: the total amount of the reservation is required while booking.

Cancellation policy

Flexible rate: The guest can cancel free of charge up to 14 days before arrival.  The 50% of deposit will be kept as a penalty for cancellation within 14 and 3 days prior arrival. In case of cancellation in the 3 days before arrival or no-show the total amount will be kept has penalty (except for special Covid19 conditions*).
Non-Refundable: The guest pays the full amount of the reservation in case of cancellations made at any time after booking (except for special Covid19 conditions*).

 

APARTMENTS BOOKING CONDITIONS AND CANCELLATION

No payment is required at the time of booking. The balance is required 21 days before arrival. In case of cancellation or modification within 21 days prior to arrival, 100% will be kept as a penalty (except for exceptional Covid19 conditions*).

CHALETS  FAVEROT BOOKING CONDITIONS AND CANCELLATION

No payment is required at the time of the booking. 30 days before arrival a 50% deposit will be charged. The balance will be paid 10 days before arrival.
In case of cancellation, modification or non-presentation within 30 and 10 days before the arrival the 50% deposit will be kept as a penalty. In case of cancellation made in the 10 days before arrival the total amount will be kept as penalty (except for exceptional Covid19 conditions*).

* COVID 19 EXCEPTIONAL CONDITIONS

It is possible to cancel free of charge up to one day before arrival only in the following proven cases due to the pandemic state of COVID19:

 

  • Application of government measures that limit travel and movement to the place of residence of our facilities;
  • Official lockdown of your region or city of origin or destination;
  • Closure of the borders between your country of origin and your country of destination;
  • A mandatory quarantine period to be observed for vacationers traveling to the destination country;
  • A mandatory quarantine period to be observed for vacationers returning to their country;
  • One or more travelers positive to the RT-PCR Test for Covid-19 (certificate of isolation issued by a doctor required);
  • One or more travelers have come into close contact with a positive (certificate of isolation issued by a doctor required);
  • Total closure of the ski lifts.

 

EUROP-ASSISTANCE INSURANCE – BOOK WITHOUT WORRIES

Europ-Assistance guarantees you the reimbursement of cancellation costs for any sudden, unforeseeable event beyond your control and justified.

Info: www.europ-assistance.fr/fr/assurance-voyage/assurance-annulation-voyage


DATA FOR BANK TRANSFER

To: SAS Bestholiday
Banque Rhone-Alpes Bourg D’Oisans
Code Banque: 10468
Code Guichet: 02412
N° De Compte 18082000200 – Rib: 74
IBAN: FR76 1046 8024 1218 0820 0020 074
SWIFT BIC: RALPFR2G

CREDIT CARD Calling our booking center at 0033 4 76 80 51 19 – Fax 0033 4 76 79 04 45